Position Closed: Flock and Rally is hiring a Managing Director
Managing Director
Job Description
Overview of Position
Flock and Rally Integrated Communications & Marketing, a progressive, women-owned agency based in Columbia, South Carolina, is seeking a managing director to join our team of #flockstars. This is a senior leadership position focused on the management of people and client work, reporting directly to the executive vice president.
The managing director will spend their days helping to maintain efficient work flow, manage people, resolve issues, create new processes, watch over the work that is being produced — ensuring excellence in all we do — and make sure everyone is performing to their maximum ability. This is a vitally important role due to the people-focused nature of the company. The health and wellness of our team is of the utmost importance and the person who fills this role will lead as a mentor and coach, investing in the growth of the staff. Agency experience is preferred.
Benefits and perks: medical benefits + 401k + lucrative paid time off + innovative workplace + hybrid work from home/office policy + agency support for professional development and community service + growth opportunities.
Roles and Responsibilities
Lead, manage and hold accountable, all staff serving in the client services sector of the company.
Serve as chief client relations manager; diagnosing and solving issues, focusing on client retention and ensuring clients are happy.
Assess and manage staff capacity and billability.
Work with directors to develop strategy for new and existing client proposals.
Serve as the chief “work watcher,” developing systems to maintain excellence in all client service areas.
Keep up with emerging trends in marketing and communications.
Develop and maintain best practices for the agency.
Develop strategy for existing clients.
Manage team assignments with Account Director.
Focus on the growth of each and every staff member on the client services team.
Manage the organization of people as the company grows, determining the appropriate times for restructuring.
Serve on the executive leadership team and collaborate with other core business function area leaders.
Serve as sage on client projects, jumping in to assist staff and clients when needed.
Identify hiring needs and work with executive leadership to fill open positions in client services.
Identify training and learning needs and leverage resources to ensure proper training and education is completed.
Utilize people metrics to drive key insights and decisions around growth and retention.
Skills
You are an accomplished and respected leader of people.
You lead not as a dictator, but as a coach and mentor.
You believe in fostering good relationships and know that maintaining them is crucial to the work in any business sector.
You’re current with — and ahead of — ongoing cultural, creative and industry trends, especially those relevant to key clients/accounts. In particular, you can identify risks that may impact current projects and opportunities to pitch relevant new ideas.
You possess strong interpersonal and communication skills.
You have excellent time management skills with the ability to manage high volume and produce high-quality work on tight deadlines.
You have natural leadership skills with experience delegating, managing, and mentoring a high-performing creative team.
Qualifications
A bachelor’s degree in a related area of study.
7+ years of people management.
5+ years serving in a leadership capacity.
Experience working in a creative agency.
Experience using collaborative team communication and project management applications like Asana.
Candidate must live in the Columbia, South Carolina region. While the firm observes a hybrid and flexible work environment, employee must be regularly available for local meetings and client needs.
COVID-19 vaccination or testing requirements.
About Flock and Rally: Integrated Marketing and Communications
Customized, High-Impact Work that Elevates the Status Quo.
Founded in 2010, Flock and Rally is a full-service, women-owned creative agency based in Columbia, South Carolina. The firm integrates branding, public relations, marketing, traditional advertising, digital advertising, community engagement, social media and more into campaigns for a diverse base of clients, ranging from local nonprofits to large-scale businesses and national organizations. The firm has earned more than 70 awards, including Best in Show awards from both the SCPRSA and the IABC/SC, a Shining Star Award from the Southeast Tourism Society, and multiple ADDY Awards. Serving industry sectors ranging from hospitality, lifestyle and tourism to business, technology, real estate, higher education, transit, economic development and more, our mission is to rally our community around great ideas. Learn more about Flock and Rally at www.flockandrally.com and find us on social at @flockandrally.
Benefits of Working at Flock and Rally
Our agency offers benefits to full-time staff including:
Five weeks’ paid time off in the first year of full-time employment, with annual increases.
Company pays 50% of an individual’s silver health insurance.
Paid family leave.
SIMPLE IRA match.
Flexible working environment.
Work from home opportunities.
Ten official company holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day (July 4th), Labor Day, Thanksgiving Day, Day after Thanksgiving Day, Christmas Eve Day, Christmas Day.
Annual professional development allowance.
Employees can take up to five “on the clock” hours each month to volunteer at a charity or a board of their choice.
Equal Opportunity Employment
Flock and Rally is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, age, disability, pregnancy, sexual orientation, biological sex, gender, gender identity, gender expression, gender presentation, sexual orientation, veteran status, and/or any other category protected by law. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
How To Apply
Email resume and cover letter (as well as selected work portfolio items or link(s) to work examples online, if desired) to rachel@flockandrally.com.